At GemsLife, we are committed to ensuring that your gemstones, Rudraksha, crystals, and spiritual products reach you safely and on time.

Order Processing

• Orders are typically processed and dispatched within 1–3 business days after successful payment confirmation.
• Customized, energized, certified, or made-to-order products may require additional processing time.

Delivery Timeline

• Standard delivery generally takes 4–7 business days depending on the delivery location.
• Delivery timelines may vary during festivals, public holidays, adverse weather conditions, or unforeseen logistical circumstances.

Shipping Partners

To ensure secure and reliable delivery, we work with trusted logistics and courier partners, including:

• Delhivery
• Blue Dart
• DTDC
• Shiprocket and its delivery network
• Other reputed courier services

Delivery Coverage

We currently deliver across India.

For bulk orders, corporate gifting, or international shipping inquiries, please contact our support team.

Shipping Charges

• Free shipping may be available on eligible prepaid orders as announced on the website.
• Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Delivery Delays

While we strive to ensure timely deliveries, GemsLife shall not be held responsible for delays caused by:

• Courier partner issues
• Weather disruptions
• Natural disasters
• Government restrictions
• Public holidays
• Incorrect shipping information provided by the customer

Damaged Shipments

If your package arrives visibly damaged, please record an unboxing video and contact us immediately with supporting photographs.

Contact Us

For shipping-related queries, please contact:

GemsLife
📧 Email: support@gemslife.com